Frequently Asked Questions

  • What costs are associated with CannaWay Clinic?
    All costs associated with your appointment at CannaWay Clinic are covered by your provincial health insurance plan (ex. OHIP). The cost of your cannabis will vary depending on the type of product that you are advised to order. In some circumstances, insurance companies may cover some of the cost of your cannabis. Additionally, Canadian veterans and RCMP employees may receive additional coverage. Contact your insurance provider for complete details.
  • Am I eligible for medicinal cannabis?
    With or without a doctor’s referral, cannabis may be prescribed if you are suffering from relevant symptoms or conditions. Book an appointment with one of our physicians to find out if cannabis is the right treatment option for you.
  • How do I book an appointment?
    You can book an appointment at CannaWay Clinic through your family doctor, or you can simply book your appointment online. Once you have sent a request for an appointment, our receptionist will get back to you in the next two business days to confirm your appointment date and time.
  • What do I need to bring to my first appointment?
    Please bring your provincial health plan card (ex. OHIP) as well a list of medications that you are currently taking for the physician to provide a comprehensive assessment.
  • How long will my appointment be?
    Your first appointment will take approximately 30 minutes. We ask that you arrive 15 minutes before your scheduled appointment time. You will first be assessed by a physician and then you will meet with a cannabis counsellor who will help you place your cannabis order and navigate recommended intake methods and any restrictions specific to your needs.
  • How will I receive my medication?
    Once you have placed an order with a licensed cannabis producer, it will be mailed to your door within one to three days. Cannabis is not sold on-site.
  • Do I have to inhale smoke?
    There are many intake methods beyond smoking such as ingesting cannabis oil or cannabis vapour. Health Canada recommends using a vaporizer, a device that converts cannabis into vapour for inhalation. Our counsellors will help determine what intake method will be most effective for you.
  • What symptoms or conditions is medical cannabis used to manage?
    • Chronic Pain
    • Cancer
    • Gastrointestinal issues
    • Sleep disorders
    • Anxiety/Depression
    • Fibromyalgia
    • Multiple Sclerosis
    • Migraine Headaches
    • Epilepsy
    • Spinal Injuries
    • PTSD and more